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Common Services
Reception: 24 hrs.
Check-in: from 3:00 p.m.
Check out: 12:00h
Early Check-in / Late Check-out (subject to availability and charge)
Free WiFi
Public parking
Doctor (with charge)
Swimming pools and solarium
Accessibility
Laundry (charge applies)
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Common equipment
Air conditioning
Balcony or terrace
Full bathroom
Equipped kitchen
Kitchen utensils
Household Appliances
Satellite TV
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Activities to be contracted at reception
Jameos del Agua Tickets
Timanfaya Park Tickets
Entrances to Cuevas de los Verdes
Tickets to the César Manrique Foundation
River Viewpoint Entrances
Cactus Garden Entrances
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Frequently Asked Questions
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General information
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 12:00.
Does the aparthotel offer a 24-hour front desk?
Yes, our front desk is open 24 hours a day.
Does the aparthotel have free Wi-Fi throughout the complex?
Yes, we offer free Wi-Fi throughout the complex.
Are pets allowed in the aparthotel?
No, unfortunately pets are not allowed in the aparthotel.
Can early check-in and late check-out be requested?
Yes, we offer early check-in and late check-out at an additional cost and subject to availability. -
Hotel facilities
Does the aparthotel have air conditioning?
Yes, all our apartments are equipped with air conditioning.
Does the aparthotel have parking?
Yes, there are public parking areas in the vicinity of the aparthotel.
Does the aparthotel have a spa and gym?
We do not have a gym, but massage and aesthetic services can be booked.
How many pools does the aparthotel have and is there a heated one?
We have one heated pool.
Does the aparthotel have cleaning service?
Yes, we offer cleaning service in the apartments. -
Restoration
What type of board is offered at the aparthotel?
We offer breakfast options.
Does the aparthotel have different bars and restaurants?
Yes, we have a pool bar with various drink and snack options, and a buffet restaurant for breakfast. -
Rooms and apartments
Are there apartments adapted for people with reduced mobility?
Yes, we have apartments adapted for people with reduced mobility.
Does the aparthotel provide kitchenware?
Yes, the apartments are equipped with kitchenware, cutlery, crockery, and cleaning supplies.
Can baby cots be requested?
Yes, baby cots can be requested. -
Reservations
How can I manage my reservation if I want to make any changes, modifications or cancellations?
To make changes, modifications or cancellations to your reservation, please contact our reservations department. Modifications will be subject to the terms and conditions of your booking. Reservations department contact: +34 928 546 054 or reservas@r2hotels.com.
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